Joanne has been exposed to the customer service industry since she started working at the age of 14. Joanne later started in the health care industry after obtaining her formal license and registration as a Registered Massage Therapist/ RMT. She then worked as a Registered Massage Therapist and gained good exposure to clinical practice for 4 years. She found herself more drawn into the administrative aspects and leadership in health & medicine. Joanne then decided to take the Medical Office Assistant & Unit Clerk program at SAIT Polytechnic and graduated from the program in 2015.
Promptly after graduation, Joanne started her career with Advanced Primary Care as an MOA at the front desk, a vital position in the office. This led her further into the business and management roles of the company. She was promoted to Clinic Manager after only 3 years, when the company recognized her natural talent for administration. With more than 12 years of now clinical and business experience, Joanne energetically supports our mission to provide the highest quality of patient care and to build relationships between our patients and the complex healthcare system. All of this brings with it a natural instinct to bring compassionate care to our model of the Patient-Centred Medical Home.
Joanne loves to travel, spend time with friends and family and most importantly, her 7 year old fur baby.